Privacy Policy
Privacy Policy
Effective Date: May28, 2026
Ragged Flag Rich respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, sign up for updates, purchase merchandise, stream or view content, enter promotions, or contact us.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
This may include your name, email address, phone number, mailing address, billing/shipping information, messages you send us, newsletter sign-ups, fan club registrations, contest entries, merchandise orders, or other information you voluntarily submit.
Payment information:
If you purchase merchandise, tickets, downloads, or other products through our website, payment details may be processed by third-party payment providers. Ragged Flag Rich does not store your full credit card information.
Automatically collected information:
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, pages visited, referring website, time spent on the site, and general location information.
Cookies and tracking technologies:
Our website may use cookies, pixels, analytics tools, and similar technologies to improve site performance, understand visitor behavior, remember preferences, support marketing, and measure advertising effectiveness.
2. How We Use Your Information
We may use collected information to:
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Send newsletters, tour updates, music releases, merchandise announcements, and promotional messages
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Process merchandise, ticket, or digital product orders
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Respond to questions, booking inquiries, fan messages, or customer service requests
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Improve website content, design, performance, and user experience
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Run contests, giveaways, surveys, or promotions
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Analyze traffic, marketing performance, and audience engagement
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Prevent fraud, abuse, unauthorized activity, or technical issues
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Comply with legal obligations
3. Email and Marketing Communications
If you sign up for our mailing list or provide your contact information, we may send you updates about Ragged Flag Rich, including music releases, videos, tour dates, merchandise, events, and promotional offers.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly at:
4. Sharing of Information
We do not sell your personal information.
We may share limited information with trusted third parties who help us operate the website, manage email marketing, process payments, fulfill orders, analyze traffic, host content, run advertising, or provide customer support.
These third parties are only allowed to use information as necessary to provide services on our behalf.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud or abuse, or in connection with a business transfer such as a merger, sale, or reorganization.
5. Third-Party Services and Links
Our website may link to third-party platforms, including streaming services, ticketing websites, merchandise stores, social media platforms, video platforms, payment processors, or advertising partners.
Examples may include services such as YouTube, Spotify, Apple Music, Facebook, Instagram, TikTok, Shopify, PayPal, Stripe, Bandsintown, Eventbrite, or similar platforms.
We are not responsible for the privacy practices, content, or policies of third-party websites or services. Please review their privacy policies before providing personal information.
6. Cookies and Analytics
We may use cookies and analytics tools to understand how visitors use our website and to improve the fan experience. These tools may collect information such as pages visited, links clicked, device information, browser type, and general location.
You can usually adjust your browser settings to refuse or delete cookies. However, some website features may not function properly without cookies.
7. Advertising and Retargeting
We may use advertising platforms such as Meta/Facebook, Google, YouTube, TikTok, or similar services to promote music, videos, merchandise, events, or tour dates.
These platforms may use cookies, pixels, or similar technologies to show relevant ads based on your interactions with our website or content. You can manage advertising preferences through the settings provided by those platforms.
8. Merchandise Orders
If you purchase merchandise through our website or a connected store, we may collect information needed to process and fulfill your order, including your name, email address, shipping address, billing information, and order details.
Shipping carriers, payment processors, fulfillment providers, and e-commerce platforms may receive the information necessary to complete your transaction.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, online service, or electronic transmission is completely secure. We cannot guarantee absolute security.
11. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, marketing, legal compliance, dispute resolution, and business records.
12. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or limitation of use of your information.
You may also unsubscribe from marketing emails at any time.
To make a privacy request, contact us at:
13. California and Other State Privacy Rights
Residents of certain U.S. states, including California, may have additional privacy rights under applicable law. These may include the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain types of data sharing or targeted advertising.
To submit a request, contact us at:
14. International Visitors
If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. By using the website, you understand that your information may be processed in locations where privacy laws may differ from those in your country.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you accept the updated policy.
16. Contact Us
For questions about this Privacy Policy or your personal information, contact us at:
Ragged Flag Rich
Manager@RaggedFlagRich.com